Refund Policy

Due to our rigorous quality control standards and the fragile nature of our products, we do not accept returns or issue refunds once an order has been shipped.

Cancellations: If you need to cancel, requests must be made before your order has shipped. Once shipped, orders can no longer be canceled. If a refund is approved, it will be issued back to your original payment method within 10 business days. Please note, it may take additional time for your bank or card provider to post the refund. If more than 15 business days have passed since your refund was approved, please reach out to us at hello@pepstacks.com.
Support: For immediate help with any questions, cancellations, or if your order arrives with missing, incorrect, or damaged items, please contact us at hello@pepstacks.com. We’ll work quickly to make things right.